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Sunday, October 17, 2010

3. In Japan, the customer is not king


Please visit the following Website and read the article about customers in Japan (click here)
Make sure to also read the comments section at the bottom of the article. Please respond to the article by stating your opinion, and why you think so.
Responses should include the reasoning behind your response...

Watch the Mr. Bean Video about bad customer service...
http://www.youtube.com/watch?v=lmFXThtn014&feature=fvw

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